A solutions specialist establishes and maintains contact with clients to determine what solution or product best suits their needs. As a solutions specialist, you collaborate with the sales team to develop goals and strategies. You need to be knowledgeable of how the solution can help the client become more productive and efficient and respond to client objections. Solutions specialists may also troubleshoot technical problems to keep client operations running smoothly.
You must be equipped with knowledge and experience in networking & security solutions e.g., IT solution, Microsoft Dynamic, Microsoft O365, Microsoft Azure, enterprise networking, etc.