Adopting and adapting to digital is more than an afterthought in business today. To stay competitive and relevant, it’s crucial for companies to begin and progress their transition to digital transformation. With digital disruptors snapping at the heels of many industries, success will come to the businesses that ensure their workforce is skilled in the best practices of the digital age.
Organizations are finding tremendous value in bringing new workstyles and customer touchpoints together into a cohesive collaboration platform, and partners who combine their knowledge of customer business processes with the skills to help make the needed technology and cultural shifts are delivering that value leveraging modern communication and collaboration offerings based on Microsoft Teams.
Microsoft Teams empowers employees by delivering self-serve, efficient information search and sharing, employee engagement measurement, and learning and development activities. It allows employees to engage better with customers by enabling timely feedback loops, customer support, sales associate productivity measurement and much more. Other than that, users will be able to optimize operations with effective execution of business processes, delivery management, and lice tracking of in-flight products or services.
More effective communications improve business outcomes and reduce telephony costs, while the integrated collaboration capabilities provide better uptime, performance, scalability, security and compliance. A Teams practice can highlight a partner’s expertise with adoption and change management services, helping customers take full advantage of tools and to find more productive ways of working. The Teams approach to collaboration helps employees become more receptive to change and increases employee satisfaction.