Solutions Presales

In this role, you are responsible for Solutions Presales support on sizable and sophisticated IT services and projects. You need to assist the sales team in pre-sales support such as site-survey, Prove-of-concept (POC), requirement study, technical proposal preparation and presentation.

• Perform related duties as assigned by the supervisor
• Maintain compliance with all company policies and procedures
• Support the business development team in the qualification, and analysis to determine solutions to clients’ challenges.
• Assess and understand client’s business or operational goals and recommend solutions that ensures optimum utilization of products and services.
• Providing demonstrations, presentations, and consultations to sales/marketing support services for the business development team and clients.
• Develop and deliver compelling proof of concept demonstrations for solution selling.
• Driving communication to clients on an overall IT plan including efficiently spending on existing and new technologies and integrating technology solutions to create value for the organization.
• Help establish partnerships with cross-functional technology and design teams to integrate technology, operations, and solution requirements into solution strategies.
• Take a leading role in specifying technical solutions, writing proposals, price estimation and tender responses.
• Develop technical solutions including solutions architecture, concepts, strategy planning, scope of work, best practices, and implementation framework.
• Liaising with the Microsoft team to gain in-depth knowledge, potential change, and user behaviours on products/technologies that you can relate to customers
• Liaising with solution partners for comprehensive solution delivery and support.
• Liaising with the solution delivery team for proper information handover and involve in setting expectations with all parties including customers.
• Learn and build detailed knowledge of the functionality and technology of products and licensing programs.
• Proactive explore new Microsoft technologies and third-party components and stay on top of technology to innovate new services offering.
• Compare competitive products to specify the advantageous solutions for clients.
• To be certified for the assigned learning/technology track.
• Provide technical training/sharing and sufficient information to the sales team.
• Ensuring solutions stated in the Statement of Work are best practices and in line with client requirements
• Managing the sales bid process by responding to RFI’s & RFP’s & Compliance Sheet

• Diploma or Degree or Master, etc.
• At least five (5) years of experience in Microsoft and related industries. (e.g.: Microsoft 365, Azure, Cybersecurity)
• Experience with Infrastructure environment (e.g.: On-premises datacentres/infrastructure, Active Directory, Exchange Server, DNS, Virtualization, etc)
• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers
• Experience with IT projects delivery/management, MS Office, Microsoft License etc.
• Must have Microsoft and related certifications.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude, and providing exemplary services
• Affinity to both sales and technology functions.
• Experience consulting to external clients on complex projects.
• Proposal and tender writing skill.
• Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders.
• Good communication and presentation skills are required.
• Ability to work independently, and to carry out assignments to completion within parameters of instructions given prescribed routines, and standard accepted practices