Account Manager

To be a successful Account Manager, you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch salesperson should be able to build rapport with customers, understand their requirements, negotiate for a win-win arrangements and close sales.

• Setting sales goals and developing sales strategies managing sets of accounts or a territory; example in Commercial, Manufacturing, GLCs, Public Sector, Education sector.
• Researching prospects and generating leads.
• Bold and outgoing person, able to create contact to potential and existing customers on the phone, per email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals. Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Meeting daily, weekly, and monthly sales targets.
• Participating in sales team meetings.
• Manage and communicate escalation issues with support/technical team and monitor that someone is responsible in managing it.
• Ensure the department adhere to all company policies; Business conduct, ISO and Anti Bribery.

• Degree/Diploma holder, continuous learning mentality.
• At least five (5) years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and written communicator.
• Strong listening skills and able to communicate customer requirements clearly to internal team.
• Excellent phone and presentation skills.
• Proficient in Microsoft Office, CRM, and sales software programs.
• Good negotiation and problem-solving skills
• Knowledgeable in Microsoft and hybrid cloud terminologies and technologies.
• Credible and active in networking and social media
• The Position might require working late hours to meet customer’s deadline.